A Guide To Flight Cancellation With Turkish Airlines
Have you booked a flight with Turkish Airlines but now need to cancel due to an unforeseen situation? Fortunately, Turkish Airlines flexible cancellation policy lets you terminate your bookings either at no cost or for a nominal fee. The remaining amount is refunded to you depending on your fare rules.
Before you proceed with such cancellations, make sure to understand the entire process and airline rules to maximize your options. In this blog, we have mentioned the entire process and policy that applies to Turkish Airlines ticket cancellations. By the end of this blog, you will understand:
- Turkish Airlines Flight Cancellation Terms
- The Process to Cancel Flights with Turkish Airlines
- Turkish Airlines Flight Cancellation Cost
- Additional Rules You Must Understand
Let’s dive right in to get a clear idea about the available methods for canceling your Turkish Airlines reservations.
What Are The Rules To Cancel a Turkish Airlines Booking?
Turkish Airlines cancellation rules state that you must cancel your tickets before departure and follow the underlying rules to get a refund of the booking amount. The airline’s policy varies depending on which fare you booked and the time you are requesting a cancellation. Here are the details you must know of:
- You can never get a refund on Turkish Airlines Ticketing service fees.
- You can not cancel or refund flights when less than 1 hour is left in the departure time.
- Certain fees will apply when you cancel your flights within 1-12 hours before departure and 12+ hours before.
- Some fares do not require any fee to cancel flights 12+ hours before the take-off.
- You can cancel your flexible and semi-flexible tickets, but there may be a fee deduction before refunds.
- In many cases, Ecofly and Extrafly tickets can not be canceled or refunded
- Deductions apply to cancel your Primefly tickets, whereas, BusinessFly cancellations are not permitted.
- BusinessPrime tickets can be canceled and refunded free of charge.
- These cancellation and refund rules apply to both Turkish Airlines flights and those operated by AnadoluJet, including connecting flights.
- To cancel a flight and request a refund, simply visit the official Turkish Airlines website.
- The refunded amount will be the original ticket cost minus any ticketing service fees.
- Note that cancellation fees depend on the fare type booked; EcoFly bookings in Travel Class Q/T/L/V/P/W/U are non-refundable.
- For international flights, check Turkish Airlines' specific cancellation policies.
- If you do not show up for your flight, you will only receive landing charges without a refund of the ticket fare.
Keep these rules in mind and make sure to clear any additional charges to process ticket cancellations with Turkish Airlines successfully. The canceled Turkish Airlines flight is eligible for refund requests as long as your fare rules allow it. So, make sure to clear all your doubts before proceeding.
How Do I Cancel A Turkish Airlines Booking?
You can cancel your Turkish Airlines flight reservations online or via customer service. The airline’s website has a Manage Booking section where you can easily process and terminate your tickets. Their official phone number is also a good option where you can call and connect with experts regarding cancellations. Here are the detailed steps:
Method 1: Online Website
- Go to the official website of Turkish Airlines.
- Look for the Check-in/Manage Booking section on the page.
- Enter your ticket number or reservation code (PNR).
- Provide your surname and click the red arrow button.
- Find and select the flight you want to cancel.
- Click on the cancel flight option and continue.
- Follow the screen instructions to proceed with the process.
- If you are eligible for refunds, you can further make a request.
You can choose whether you want a refund or flight voucher and the airline will process your refunds accordingly based on your eligibility. The Turkish Airlines official app can also be useful in this process.
Method 2: Customer Service Number
- Find the official phone number for Turkish Airlines.
- Call the number and follow the IVR prompts.
- Select the option to speak with a live agent.
- Request to cancel your flight.
- Provide a relevant reason for cancellation and your trip details.
- Receive confirmation and details of the cancellation.
- Review any associated fees, if applicable.
- Agree to the terms and conditions.
- Complete any necessary payment processing, if required, to finalize the cancellation.
You can even visit the airport in person to make such changes. With this, you can easily process ticket cancellations on Turkish Airlines.
How Much Does Turkish Airlines Charge For Flight Cancellation?
The Turkish Airlines cancellation fees vary based on where you are traveling from and the time of cancellation. The domestic flight fee ranges from TRY 0 to TRY 2200. If you are flying internationally, refer to the airline's cancellation rules and regulations, as the cost is decided based on the route and time of flights. Here is a clear breakdown for your reference.
Domestic Cancellation Fee
Fare Class
Domestic Flights (1-12 Hours Before Departure)
Domestic Flights (12+ Hours Before Departure)
Northern Cyprus-Ercan Flights (1-12 Hours Before Departure)
Northern Cyprus-Ercan Flights (12+ Hours Before Departure)
Eco Fly
Not Applicable
TRY 870
Not Applicable
TRY 1150
Extra Fly
TRY 560
TRY 375
TRY 720
TRY 500
Prime Fly
TRY 490
No Penalty
TRY 695
No Penalty
Business Fly
TRY 1310
No Penalty
TRY 2200
No Penalty
Table Source: Turkish Airlines Fare Rules
Remember that the Turkish Airlines flight cancellation cost for international branded and nonbranded fares varies based on the ticket cabin and the time you request the service. Make sure to check the detailed cost before requesting your final cancellation.
In Conclusion
You can easily cancel your flights with Turkish Airlines with this information. To further proceed, you can contact the Turkish Airlines customer service team. Lowfarescanners is also trying its best to provide you with certain solutions. If you can not get a hold of Turkish Airlines, you can get in touch with our experts for detailed information and help with ticket cancellations under Turkish Airlines flexible policy.
